How can I fully remove Mendeley Desktop from my machine?” and “ I have attempted restarting, re-installing Mendeley, etc.
Thank you! office-addins-dev office-word-itpro update your Office to the latest version to check this issue.
I have no clue how to fix this bug and would be very grateful for any assistance or pointers here. I'm incredibly frustrated and have been unable to do my research without a citation manager. When I google the error code 6, I get this page: but I am unable to solve the issue (or really understand what the issue is) from this. There is a greyed out option for "debug" which in the past I've occasionally been able to click but it opens what seems to be a weird program (again with the older user interface) with what seems to be programming language. If I click "help" it takes me to this generic page: Īnd if I click "End" nothing appears to happen. Further, if I click on "insert citation" from the Wizdom.ai toolbar an error message pops up with the title bar "Visual Basic for Applications" and says "Run-time error '6': Overflow" (this pop up has a different, much older appearing user interface than the rest of my computer/Word popups) and the only options are to click "help" or "end". The wizdom.ai Toolbar is always present under "Add-Ins" (and when I re-install Mendeley, the Mendeley toolbar appears below the wizdom.ai Toolbar). under this menu it says "checked items are currently loaded") however, it is automatically loaded (and checked again) whenever I open Word). under "Tools" -> "Templates and Add-Ins" it is listed as "wisdom.ai.dotm" under "Global Templates and Add-Ins" despite uninstalling, deleting, and removing anything related from my computer.
Wizdom.ai was useless and I subsequently tried to delete it but have never been successful in fully deleting it (ie. I previously installed the wizdom.ai Microsoft Word plugin by Colwiz on my MacBook and the issues seem to have started around that time and I suspect this app may be the cause of the issue (but I am in medicine and definitely not an IT person). and have not been able to fix this issue. The error message "Mendeley Word Plugin Problem: Bad file name or number ( 52) in MendeleyPlugin" frequently pops up now however, there are no useful solutions to my issue on the Mendeley support page. I just purchased a new MacBook Air however, this issue still exists. I previously used the Mendeley desktop app and Word Plugin for all of my research/referencing needs without issues however, I have recently been completely unable to insert citations in word documents.